CiCenter

Data Services to Customers over the Internet

Significantly improve your customer service by offering clients rapid delivery of valuable information through a Web-based customer information center. If your organization is an insurance carrier, MGA, MGU, TPA, or self-insured fund, you can dramatically change the way you and your customers do business with CiCenter (Customer Information Center).

The CiCenter online customer service system gives internal personnel, agents, and insureds an interface to access information stored in your corporate database. Policy, claims, and billing data represent a portion of the information available on a 24/7 basis through the CiCenter.

Online first report of injury capability offers a tremendous cost savings by allowing policyholders and/or agents direct transfer of first reports via the Web to the Workers Compensation Management System. With the growing popularity of Web-based data services, your company can keep up with the competition and increase customer retention by offering a secure, reliable, cost-saving system.

Built on internet enabled technology

Based on Java technology, CiCenter is a true Internet solution that we can seamlessly integrate into the Workers Compensation Management System or your administration system of choice.

Looking for a more detailed view? Download the complete product brief or register for a free, web-based product demonstration.