Claims Workstation

Java-Based Claims Management Software for Property & Casualty Industry

Claims Workstation, v. 5

Java-Based Claims Management System

Raise the bar on the customer service you offer claimants even while you're achieving aggressive financial goals. Claims Workstation is an open-architected, platform-flexible solution developed for insurance company claims professionals utilizing J2EE standards. Its highly configurable design structure allows it to be deployed over the web, enabling claims lifecycle management from first notice of loss through salvage, subrogation and litigation management.

Improved Claims Service

With Claims Workstation, you can deliver answers—not promises to call back later—because your Claims personnel have information at their fingertips. Claims Workstation’s integrated business rules and work management technology automate many routine tasks, so claims are settled faster and adjusters have more time to perform in-depth investigation.

Trainees and even experienced adjusters benefit from a system that has workflow built into it. Consistent handling of claims helps ensure a high level of service.

With Claims Workstation’s Work Manager, nothing slips through cracks for adjusters. Work Manager organizes daily tasks, automatically ‘wakes up’ claims when it’s time for adjusters to work on them, and much more.

Your result is consistent excellence in claims processing and a better financial outcome from less leakage.

Best of Breed or Integrated System

You can use Claims Workstation with your existing policy and billing systems, or implement it as an integrated solution with our web-based Policy STAR and Fiserv Advanced Billing systems.

The following components are automatically included in the Claims Workstation system:

  • Client CORE® is an integrated view of your customers that includes names, addresses and relationships
  • System Administration is a powerful tool that helps you do everything from set security for user profiles to populate drop-down lists

Would you like to learn more? Contact us today, or register for a free, no-commitment webinar to learn more about Claims Workstation.