Printers Supported for PTE Financial Solutions

New printer models are flooding today's market, with no end in sight. Because of technical compatibility issues between printer drivers and operating systems, most software vendors find themselves limiting support to specific groups of printers and drivers, in order to provide efficient customer service. We have chosen to focus our testing on HP printers because they represent a significant percentage of the most commonly used models. Please note that the operating system you will be using determines which printers are supported. Other printers may work, but these are the only ones for which we can guarantee support.

These printer/driver recommendations apply to

If you are comparing PTE to other software systems, please take time to request a list of printers supported by each vendor, you'll find that our selection is one of the most extensive.  


Laser Printer
Driver
Source
Comment
Windows 983 Operating System
HP 4si, HP 4+, HP 4P3 HP LaserJet 4+/4M+ PCL 5e, v. Win952.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 5si1,5 HP LaserJet 5/5M PCL 5e, v. Win952.1.0.0s FREEDOM 300 dpi
Graphic Mode = Auto
HP5si3,4 HP LaserJet 5/5M - Standard, v. G.1.30.0 FREEDOM 300 dpi
Graphic Mode = Auto
HP 65 HP LaserJet 6P/6MP PCL 5e, v. Win952.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP64 HP LaserJet 6/6MP - Standard, v. G.1.30.0 FREEDOM 300 dpi
Graphic Mode = Auto
HP2100TN4 HP LaserJet 4+/4M+, v. Win95.2.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 4000N4 HP LaserJet 4+/4M+, v. Win95.2.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 4000TN5 HP LaserJet 6P/6MP PCL 5e, v. Win 952.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 4050N5 HP LaserJet 6P/6MP PCL 5e, v. Win 952.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 5000GN4 HP LaserJet 6P/6MP PCL 5e, v. Win952.1.0.0s HP Website 300 dpi
Graphic Mode = Auto
HP 8100DN5 HP LaserJet 6P/6MP PCL 5e, v. Win952.1.0.0s
HP Website 300 dpi
Graphic Mode = Auto
HP 8150DN5 HP LaserJet 6P/6MP PCL 5e, v. Win952.1.0.0s
HP Website 300 dpi
Graphic Mode = Auto
Windows NT3 4.0
HP4si, HP 4+, HP 4P HP LaserJet 4P PCL 5e, v. 4.3.2.200 HP Website 300 dpi
HP 5si1 HP LaserJet 5/5M PCL 5e, v. 4.3.2.200 HP Website 300 dpi
HP 6 HP LaserJet 6P/6MP PCL 5e, v. 4.3.2.200 HP Website 300 dpi
HP2100TN4 HP LaserJet 2100 PCL 5e, v. 4.3.2.50 HP Website 300 dpi
HP 4000N4 HP LaserJet 4000 Series PCL 5e, v.4.3.2.44 HP Website 300 dpi
HP 4000TN HP LaserJet 4000 Series PCL 5e, v.4.3.2.201 HP Website 300 dpi
HP 4050N HP LaserJet 4050 Series PCL 5e, v. 4.3.2.201 HP Website 300 dpi
HP 5000GN4 HP LaserJet 5000 Series PCL 5e, v. 4.3.2.50 HP Website 300 dpi
HP 8100DN HP LaserJet 8100 PCL 5e, v. 4.3.2.201 HP Website 300 dpi
HP 8150DN HP LaserJet 8150 Series PCL 5e, v. 4.3.2.207 HP Website 300 dpi
Windows 20003
HP 4si, HP 4+, HP 4P HP Laser Jet 4+ PCL 5e, v.4.3.2.200 HP Website 300 dpi
HP 5si1 HP LaserJet 5/5M PCL 5e, v. 4.3.2.200 HP Website 300 dpi
HP 6 HP LaserJet 6P PCL 5e, v. 4.3.2.200 HP Website 300 dpi
HP2100TN4 HP LaserJet 2100 PCL 5e, v. 4.3.2.50 HP Website 300 dpi
HP 4000N4 HP LaserJet 4000 Series PCL 5e, v.4.3.2.44 HP Website 300 dpi
HP 4000TN HP LaserJet 4000 Series PCL 5e, v.4.3.2.201 HP Website 300 dpi
HP 4050N HP LaserJet 4050 PCL 5e, v. 4.3.2.201 HP Website 300 dpi
HP 5000GN4 HP LaserJet 5000 Series PCL 5e, v. 4.3.2.50 HP Website 300 dpi
HP 8100DN HP LaserJet 8100 PCL 5e, v. 4.3.2.201 HP Website 300 dpi
HP 8150DN HP LaserJet 8150 PCL 5e, v.4.3.2.207 HP Website 300 dpi
Windows XP3
HP4si, HP 4+, HP 4P5 HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi
HP 5si1,5 HP LaserJet 4,5,6 PCL5e, v02.12.02 HP Website 300 dpi
HP 65 HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi
HP 4000TN HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi
HP 4050N5 HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi
HP 8100DN5 HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi
HP 8150DN5 HP LaserJet 4, 5, 6 PCL5e v. 02.12.02 HP Website 300 dpi


1 Drivers for the HP5si do not allow for completely accurate check printing. The creeping issue may still occur.
2This printer/print driver was not tested at Fiserv; information is being provided based on client feedback.
3 We recommend that Spool Settings be set to Print Directly to Printer.
4 This printer/print driver was not tested with PTE version 6.40 for any of the products.
5 There may be issues with printing forms from PM for this operating system/printer/print driver combination. Please contact PTE Support for other options.

PTE is developed in a Windows environment, which is generally more compatible with laser printers. Our experience has shown that the dot matrix printers have been less consistent than the laser printers.

PLEASE NOTE:

Although the check stock available from Fiserv Document Solutions allows flexibility in horizontal and vertical data alignment, printers that are not supported by Fiserv Insurance Solutions may not allow for the proper adjustment to print AP checks correctly. Please refer to AP online documentation for additional check printing information.

Generic/Text Only Print Drivers

When you upgrade to version 6.00 of PTE, a new check engine is required if you are using Generic/Text print drivers to create files that are later processed through other software/hardware. To implement this new check engine, two new files are required. Contact the PTE Support department at 800-397-0252 for more information.

When installing this print driver, the following is required:

Within PTE, the applicable Bank Code should have a check stub type set to Duplicate.

During the check printing process, once Process is selected on the Print Check screen, the normal Print window will be displayed. Select the Generic/Text printer as well as Print to File. After selecting OK, a second Print Setup window will be displayed. It will look similar to the previous window but will also include the Paper size. Verify the correct Paper size is selected on this screen. It is not necessary to adjust the fonts. After pressing OK, the system will prompt for the file name.

Disclaimer

Due to the overwhelming number of printers available and their inherent differences in paper handling and data placement, Fiserv may not be able to support printers other than those in our printers list. Although the check stock available from Fiserv Document Solutions allows for great flexibility with the horizontal and vertical data alignment, there are printers on the market that do not allow for the proper adjustment to print AP checks correctly.