Outsourcing Solutions

Business Process Outsourcing as a Strategic Advantage

In today's world of constant change, many insurers are looking for ways to enter new markets, speed the introduction of new products, improve customer satisfaction, and increase profits. At Fiserv Insurance Solutions, we can help you realize these goals with a solution you may have already considered... Business Process Outsourcing.

Fiserv, in alliance with United Trust Group, offers a suite of Life and Annuity Business Process Outsourcing services that insures efficiencies, accuracy and quality in the handling of your day-to-day services and processing. Our goal is to facilitate competitive advantages that allow quick, effective and quality responses in a market of perpetual flux.

Balancing Control with Results

The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels. The end result:

• Better quality of service for improved customer satisfaction
• Access to leading technology required to support competitive products
• Reduced capital strain on the administration of your business
• Enhanced focus on your core, value-driven activities to enhance your competitive advantage

A Reliable BPO Partner

Fiserv is a leading software and services provider to the life insurance industry and has aligned with United Trust Group, an organization with more than 650 collective years of insurance and BPO experience. Our mutual commitment to quality, integrity and best-in-class service is the foundation of our success in assimilating the administration of 400,000 policies from 39 acquired companies and managing nearly 30 conversion projects.

Please contact us to discover more about Fiserv and how our BPO team of life insurance professionals can apply their experience, technology, and process innovations to meet your needs. Just looking to cut hardware maintenance out of your budget? Consider our Life and Annuity Application Outsourcing.