Client CORE®

Web-based Customer Management

Today’s market requires knowing your customers and defying the norm to provide breakthrough customer service. A customer management system like Client CORE assists you in achieving that goal … plus giving you the advantage of reducing the time needed to enter customer information. Important customer data is at your fingertips.

Seamless Integrated, Providing a Single Point of Change

Client CORE is a customer management system that is seamlessly integrated within Policy STAR®, Fiserv Advanced Billing, and Claims Workstation. The system provides a single place to store names, addresses, and basic information about each customer. Multiple systems such as the policy, claims, and billing systems use the information stored in Client CORE.

It’s a given that at some point you’ll need to make changes given the dynamic nature of the insurance industry. Making required changes is easier with Client CORE because you make them in one area, and those changes are visible and useable by all systems.

Client CORE also tracks client-to-client relationships and client-to-interfacing system relationships, which benefit underwriting, claim adjusting, customer service and marketing. Vendors required for processing claims? Client CORE stores them easily.

Moving Beyond Business as Usual

“Business as usual” in today’s world is equivalent to surrendering to the competition. Fight back with technology that puts you ahead of your business rivals.

Consider the opportunity you gain with the power of Client CORE in Policy STAR, Claims Workstation, and Fiserv Advanced Billing. To learn more, please register for a webcast for Policy STAR, Claims Workstation or Fiserv Advanced Billing, or contact us.