Claims Workstation

Java-based Claims Management

Manage the entire claims life cycle from first notice of loss through salvage and subrogation over the web with a platform-flexible solution. Developed for insurance company claims professionals, Claims Workstation enables you to raise the bar on customer service, which can help boost client retention. Built on an open architecture, Claims Workstation's highly configurable design allows you to tailor it to fit your unique requirements.

Improved Claims Service

Claims Workstation tracks all the information you need so you can give answers—not promises to call back later—when a claimant calls.

Claims Workstation’s integrated business rules and work management automate many routine tasks. The Work Manager organizes daily tasks, automatically ‘wakes up’ claims when it’s time for adjusters to work on them, and much more. The results? Claims are settled faster and adjusters have more time to perform in-depth investigation.

Trainees and even experienced adjusters benefit from a system that has workflow built into it. Consistent handling of claims helps ensure a high level of service.

Best of Breed or Integrated System

Use Claims Workstation with your existing policy and billing systems, or implement it as an integrated solution with our web-based Policy STAR and Fiserv Advanced Billing systems.

Automatically included in the Claims Workstation system are:

• Client CORE®: An integrated view of your customers that includes names, addresses and relationships
• System Administration: A powerful tool that helps you do everything from set security for user profiles to populate drop-down lists

Would you like to learn more? Contact us today, or register for a free, no-commitment webinar to learn more about Claims Workstation.